This Privacy Notice describes how Banter collects, uses, discloses, and protects personal information through the Site and related pre-contractual marketing and business-development activities.
This Privacy Notice applies to personal information collected when you:
(a) browse or interact with the Site;
(b) submit a contact form or demo request;
(c) subscribe to newsletters or updates;
(d) communicate with Banter through the Site; or
(e) otherwise provide information to Banter through the Site.
This Privacy Notice does not govern Banter’s handling of client data processed in connection with paid services delivered under a customer agreement. Such processing is governed by the applicable customer contract and service-specific privacy or data protection terms.
Depending on how you interact with the Site, we may collect the following categories of personal information:
Contact and business identity information, such as your name, business email address, telephone number, company name, department, title, and country.
Communications information, such as the contents of your messages, requests, submissions, or other communications with us.
Technical and usage information, such as IP address, browser type, device identifiers, operating system, referral URLs, pages viewed, clicks, timestamps, approximate geolocation inferred from IP address, and similar usage data.
Cookie and similar-technology information, such as information collected through cookies, pixels, tags, scripts, local storage, and similar technologies, subject to your preferences where required by law.
We collect personal information:
(a) directly from you;
(b) automatically when you use the Site;
(c) from service providers acting on our behalf, such as website hosting, analytics, CRM, scheduling, and email providers; and
(d) in some cases, from publicly available business sources or third-party referral sources, where permitted by law.
We may use personal information for the following purposes:
(a) to operate, maintain, host, and secure the Site;
(b) to respond to your inquiries, requests, and demo submissions;
(c) to send business communications, service information, event information, updates, and, where permitted by law, marketing communications;
(d) to understand Site usage, evaluate campaign performance, improve Site content, and improve our marketing and sales processes;
(e) to detect, investigate, and prevent fraud, abuse, misuse, security incidents, and other harmful activity;
(f) to establish, exercise, or defend legal claims;
(g) to comply with applicable laws, regulations, legal process, and enforcement requests; and
(h) for internal recordkeeping and business administration.
Where the GDPR or UK GDPR applies, we process personal information on one or more of the following legal bases:
(a) Consent, including for non-essential cookies and certain direct marketing activities where consent is required;
(b) Legitimate interests, including our interests in operating, securing, and improving the Site; responding to inquiries; conducting B2B marketing permitted by law; preventing fraud; and managing our business, except where overridden by your rights and interests;
(c) Taking steps at your request prior to entering into a contract or business relationship; and
(d) Compliance with legal obligations.
We use strictly necessary cookies and similar technologies required for the Site to function.
We may also use analytics, performance, advertising, or similar technologies to measure traffic, understand Site usage, or improve marketing effectiveness. Where required by applicable law, we will obtain your consent before placing or using nonessential cookies or similar technologies.
You may manage your preferences through our cookie settings tool, where available, and through your browser settings. Disabling certain technologies may affect Site functionality.
We may disclose personal information to:
(a) service providers that perform services on our behalf, including providers of hosting, analytics, CRM, scheduling, marketing automation, communications, and support services;
(b) legal, accounting, audit, consulting, and other professional advisers;
(c) regulators, courts, law enforcement, or other authorities where required by law or legal process;
(d) parties involved in an actual or proposed merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction; and
(e) other parties with your direction or consent.
8. No Sale or Sharing for Cross-Context Behavioral Advertising
Banter does not sell personal information. Banter does not share personal information for cross-context behavioral advertising.
If Banter’s practices change in the future in a manner requiring additional notices or opt-out mechanisms under applicable law, Banter will update this Privacy Notice accordingly.
Banter may process personal information in the United States and other countries in which Banter or its service providers operate.
Where required by applicable law, Banter will implement appropriate safeguards for international transfers of personal information, including contractual safeguards.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Notice, including to:
(a) respond to inquiries and maintain records of our communications;
(b) administer subscriptions and consent preferences;
(c) secure and improve the Site;
(d) comply with legal, tax, accounting, and regulatory obligations; and
(e) enforce our rights and resolve disputes.
We may retain de-identified or aggregated information for a longer period.
Depending on your jurisdiction, you may have rights to request access to, correction of, deletion of, or portability of your personal information; to object to or restrict certain processing; to withdraw consent; and, where applicable, to opt out of certain disclosures or uses of personal information.
You may exercise available rights by contacting us at info@banterb2b.com. We may need to verify your identity before processing your request. We will not unlawfully discriminate against you for exercising applicable privacy rights.
If you are a resident of California or another U.S. state with an applicable privacy law, you may have rights to:
(a) know the categories of personal information we collect and disclose;
(b) request access to specific pieces of personal information, where applicable;
(c) request correction of inaccurate personal information;
(d) request deletion of personal information, subject to legal exceptions;
(e) opt out of the sale or sharing of personal information, if applicable; and
(f) limit certain uses of sensitive personal information, if applicable.
Banter does not sell or share personal information as described above. To the extent required by applicable law, Banter will honor valid browser-based opt-out preference signals.
If you are located in the EEA or UK, you may have the right to access, rectify, erase, restrict, object to, or request portability of your personal information, and the right to lodge a complaint with a competent supervisory authority.
If Canadian privacy law applies to our handling of your personal information, you may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
The Site is intended for business audiences and is not directed to children. Banter does not knowingly collect personal information from children through the Site.
We may update this Privacy Notice from time to time. If we do, we will post the updated version on the Site and update the “Last Updated” date above.
If you have questions about this Privacy Notice or would like to exercise applicable rights, contact:
Banter / Cred Development LLC
attn: CredSpark, 500 7th Avenue, 8th Floor, New York, NY 10018
